Thank you all for your patience during this truly difficult time.
We’ve received notification from Royal Caribbean that the April 19th sailing that our group is on will be cancelled.
Royal Caribbean is offering two cancellation options for you:
Option #1 – 125% Future Cruise Credit:
This credit is based on the base fare of the cruise. The taxes, fees, prepaid gratuities and NA Registration Fee will be refunded to your original form of payment. The credit can be used on any other Royal Caribbean sailing through December 31, 2021.
Option #2 – Full Refund:
This is exactly what it sounds like. Your entire payment will be refunded to the original form of payment.
If you pre-purchased shore excursions, dining packages, internet plans, etc… via Cruise Planner on the Royal Caribbean website, those payments will be automatically refunded to the original form of payment regardless of which option you choose.
Please EMAIL your choice to: Jannette.email@example.com and any questions you may have.
They require it in writing therefore they must receive it via email.
For those of you that had already requested to cancel your cruise due to Coronavirus concerns, you are eligible for Option #1 or #2 as your cancellations hadn’t been finalized yet by Royal Caribbean. Once we found out that was the case we had them hold off as we knew this announcement was imminent. Therefore, you are able to take advantage of the better cancellation options. Please respond as directed so that they can have them processed.
For those that booked your pre-cruise hotel at the Intercontinental your room will be cancelled, and your credit card refunded. They will reach out to the hotel on your behalf to do so.
The SCRNA XI Cruise committee is looking at rescheduling the cruise for next year. You all will be notified once we have more information so keep an eye on your email!
Again, thank you for your patience during this time.
Chair SCRNA XI